Track your order

Once your order has been dispatched, we email you a tracking number.

Orders to New Zealand are delivered by Australia Post's tracked international service. Enter your tracking number at auspost.com.au/mypost/track to see where your parcel is.

You can also sign in to your Heys.co.nz account to check your order status.

If you can't find your tracking number or your parcel is late, email us at support.nz@sogainternational.com and we'll help.